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Refund Policy

We stand by the quality of our paddles. Refunds / Returns are accepted only for:

 

  • Wrong item sent

  • Item arrived damaged (photo proof required within 48 hours of delivery)

  • Manufacturing defects (within 7 days of receiving)

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To request a return or refund:

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  1. Contact us at [rexpaddle@gmail.com or WhatsApp]

  2. Include order number and photos of the issue

  3. We will respond within 1–2 working days

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No refunds for:

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  • Change of mind

  • Used paddles

  • Items returned after 7 days without valid reason

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Buyers are responsible for return shipping unless it’s a fault on our side.

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